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Four Reasons Why Conversational Commerce is the Future of Customer Engagement

Martech Series

A communications revolution mixed with the rapid development of new technologies has caused the way we connect to evolve. As communication methods advance though, so too do customer expectations. Let’s explore four benefits of conversational commerce and why it represents the future of customer engagement.

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Going back to basics: Marketing as a conversation

Martech

Think of a great conversation you’ve had recently. The key to any conversation is at least two people engaging in a substantive back and forth. At the core of all good marketing is a great conversation. That’s not a conversation. Marketing is not advertising. Marketing is the same. Let me explain.

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Sara Moorthy Was Working With Data in Advertising Before It Was Cool

Adweek

Talking about data management and measurement back in 1995 was a very different conversation from today. Beginning with building websites back in the '90s, then starting her own agency, Chautauqua Communications, in.

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Innovating the Future of Marketing: A Conversation with Jay Friedman, CEO of Goodway Group

Ad Monsters

The hurdles with initiatives like this are most often around communication – ensuring our clients and staff see the connections between our five agencies and how each is best in its class, yet they’re even better when together. How important do you believe RMNs will be for the future of retail and for the advertising ecosystem overall?

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Google issues urgent steps for advertisers running campaigns in the EU

Martech

Advertisers who want to show personalized ads to consumers in the European Economic Area (EEA) must take immediate action to prevent campaign performance issues. Meanwhile, app advertisers are advised to update to the latest version of the Google App Conversion Tracking API or SDK. Why we care. Global impact. What is EU UCP?

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AI in contextual advertising: Beyond the basics

Martech

However, more and more forward-thinking marketers are also reallocating some of their budgets to AI-driven contextual advertising that is proving to pack a powerful punch in performance. However, recent advancements in AI-driven contextual advertising are significant and should not be overlooked.

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What Is a Conversion Funnel? Ecommerce Funnel Explained

MNTN

In sales, conversion—the change that happens when a potential lead turns into an actual sale— is the holy grail of metrics. That’s where the conversion funnel comes in. What Is a Conversion Funnel? Conversion funnels are also known as sales funnels.