article thumbnail

Salesforce launches Agentforce for Retail

Martech

Self-service order servicing options allowing customers to conversationally update order information like payment or shipping details. It was impressive. .” The new skills available include: Order management. Guided shopping. Using natural language, customers get product recommendations from agents and check out conversationally.

Retail 129
article thumbnail

Are these email subject lines deceptive, clever copywriting or bad data at work?

Martech

FWD: Your exclusive FREE SHIPPING notification. I did not leave something in a cart, ask about a $100 credit or get a free shipping offer from a friend. 2 above, it give you the impression that you’re peeking into a great deal that you’re not entitled to, so of course you’re going to jump on it, right?

Shipping 134
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How B2B and B2C brands are winning hearts with memory-driven CX

Martech

What if the key to customer loyalty isnt faster shipping or flashier ads but a cleverly timed stroll down memory lane? Or think about an emotion connection score, a memory retention index or a lasting impression score. In 2025, a new wave in customer experience (CX) is gaining traction.

Pop-Up 124
article thumbnail

3 high-impact email automations you need to drive revenue

Martech

Welcome series: Your first impression matters most Your welcome series sets the stage for your entire customer relationship. With the right strategy, your welcome emails build a strong first impression and continue to drive ongoing customer engagement and loyalty, resulting in significantly higher revenue.

article thumbnail

Holiday Advertising in 2025: Delivering Value Amidst Economic Uncertainty

Basis

Last year, shoppers cited high prices, shipping delays, and limited inventory as their biggest holiday frustrations. Accurate inventory, dependable shipping, and competitive pricing can serve as powerful differentiators during the 2025 holiday season. These issues not only impact short-term sales but also can erode brand trust.

article thumbnail

How to Increase Sales for your Shopify Store

AdvertiseMint

Use High-Quality Product Images and Detailed Descriptions Images and product descriptions are often the first impressions customers have of your product. Competitive Pricing, Free Shipping, and Flexible Policies Pricing is a critical part of the purchasing decision.

SEO 52
article thumbnail

How data connectivity helped Windstar Cruises optimize spend and increase bookings

Digiday

Windstar Cruises, a luxury small-ship cruise line known for its intimate and unique itineraries, faced this exact challenge. The brands marketing efforts generated engagement impressions, clicks and quote requests but lacked a clear connection between digital advertising spend and confirmed reservations.