2024 Predictions: Ecommerce and retail
Martech
DECEMBER 29, 2023
Tone is critical when it comes to communicating with consumers and it can truly make or break a brand,” said Joscha Koepke, head of product at conversational marketing company Connectly. In 2024, achieving the right tone via AI will be a major priority for brands, particularly as they increasingly use channels like conversational commerce.
Let's personalize your content