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Email outreach for marketers: Measuring and optimizing performance

Martech

Let’s go to the formula: Customer acquisition cost (CAC) This metric reveals the cost to gain a new customer and is crucial for evaluating marketing efficiency and optimizing outreach for better ROI. Return on investment (ROI) ROI metric is the ultimate measure of success, indicating if your efforts boost profits or drain the budget.

Marketing 129
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Synup Launches Messenger

Martech Series

Google Business Messages is a mobile conversational channel that allows users to post questions to businesses directly on Google Maps and Search, such as: “Can we visit without a prior appointment?” 500, and Best Est. ROI in 2021 by G2 Reviews – has been used by 300,000+ businesses to date.

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Invoca Announces New Capabilities to Help Brands Drive Customer Acquisition and Retention in a Challenging Economy

Martech Series

New conversation intelligence capabilities empower brands to drive more efficient marketing, faster revenue growth, and better customer experiences using the best of digital and human touch. The marketing imperative: Focus on media efficiency and measurable ROI. It’s had a huge impact on our conversion rate.

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Salesforce experts share tips for ensuring a smooth implementation

Martech

Kirsten Schlau, director and Salesforce Marketing Cloud practice lead at martech consultancy Sercante, saw one such implementation go up in smoke when a client she advised acquired a new company. Lost in the conversation was the business value being wasted by not using Marketing Cloud, which the organization had already paid for.

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Conductor raises $150M in funding

Martech

This news will allow Conductor to help companies increase traffic, conversions, and ROI from organic search. The funding will enable Conductor to invest more in product innovation and deliver industry-leading support to clients ranging from healthcare to retail and finance.

SEO 113
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3CLogic Voice-Enables ServiceNow’s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit

Martech Series

The new offering will leverage ServiceNow’s Virtual Agent Designer, pre-built Virtual Agent topics, and natural language (NLU) engine to allow ServiceNow customers to easily create and deploy conversational self-service call flows to solve for common call inquiries fast while improving the customer experience. This is uniquely powerful.”.

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What is call analytics and how does it deliver key insights to marketers?

Martech

As a result, inbound phone calls have become fundamental to many digital marketing strategies, and the conversations that occur provide valuable insights into caller wants and needs. AI is increasingly being applied to analyze and “spot” keywords, phrases and speech patterns for positive or negative signals of conversion intent.