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19 questions to ask customer journey analytics vendors during the demo

Martech

Explore capabilities from vendors like Adobe, Pointillist, SharpSpring, Salesforce and more in the full MarTech Intelligence Report on customer journey analytics platforms. What type of machine learning and/or artificial intelligence does the tool use? Does the tool use artificial intelligence and machine learning?

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How to improve customer relationships with personalized messaging

Martech

“The first things we always want to think about in the customer journey are what the customer is doing and how they are interacting with us as a brand,” said Ben Tepfer, senior technical evangelist at Adobe, at our MarTech conference. Your marketing team needs as full of a view as possible of a customer to deliver high-quality communication.

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Does your marketing team need a customer journey analytics tool?

Martech

Once you’ve established your goals and communicated them throughout the organization, you’ll need to decide on the metrics that are most important to your efforts and monitor your progress in achieving them. Whether it be via search, advertisement, or word of mouth, the medium used will set the trajectory for the rest of their journey.

Marketing 105
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3 strategies to create better customer journeys across any channel

Martech

“Lots of marketers have adopted agile practices and tried to transform how they go to market in terms of customer journeys,” said Tom Hannigan, Global Practice Lead for precision marketing platform HCL Unica, at our MarTech conference. MarTech registration is open! “But before that, go for the golden milestones.”.

MarTech 119
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3 ways to deliver better marketing experiences

Martech

“As martech ambassadors, we have a choice,” said Nina Butler, director of event experience at Alyce, in her presentation at The MarTech Conference. Explore capabilities from vendors like Adobe, Pointillist, SharpSpring, Salesforce and more in the full MarTech Intelligence Report on customer journey analytics platforms.

Marketing 109
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Using customer journey orchestration to engage existing customers during the pandemic

Martech

Get MarTech! Download the full MarTech Intelligence Report : Enterprise Customer Journey Orchestration Platforms: A Marketer’s Guide. Whether it be via search, advertisement, or word of mouth, the medium used will set the trajectory for the rest of their journey. In your inbox. Processing.Please wait. What it is.