The simple word replacement for connection
Seth Godin
JUNE 10, 2023
What do we say when a customer or colleague says, “thank you”? For a long time, it was “you’re welcome.” This indicates that you put in some effort and you’re willing to do it again on request. Recently “no problem” has become more common. This implies that the effort could have been a huge hassle, but this time, it was okay.
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