Diagnostics
Seth Godin
JULY 5, 2025
“If it breaks, we’ll know how to fix it.” Old cars had an oil light, and that was about it. Often, we build things hoping they’ll work. But complex systems are more resilient when we build in the diagnostics for failure from the start. A multi-unit retail chain, a medical practice, a school–they need a dashboard and process for finding and fixing things before the entire enterprise fails.
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