Rite Aid Wants Customers to Know It's Got Their Backs. Will That Cure Its Many Ills?

The pharmacy chain's new campaign, 'It Means More,' aims to build consumer trust

Leaders from Glossier, Shopify, Mastercard and more will take the stage at Brandweek to share what strategies set them apart and how they incorporate the most valued emerging trends. Register to join us this September 23–26 in Phoenix, Arizona.

A few months back, Jeanniey Walden—just getting her sea legs as the new CMO of Rite Aid—set up a meeting with creative shop Leo Burnett. But what started as a simple meet-and-greet featured an unexpected surprise. “I saw some work that they had done that never made it to the light of day,” Walden told ADWEEK.

The agency had shot some creative work themed around the most common questions that customers ask at the pharmacy counter.

AW+

WORK SMARTER - LEARN, GROW AND BE INSPIRED.

Subscribe today!

To Read the Full Story Become an Adweek+ Subscriber

View Subscription Options

Already a member? Sign in