WhatsApp Ad Appeals to the Heart With a Bold Privacy Promise

WhatsApp's Bold Privacy Claim Says Your Everyday, 'Chaotic' Messages are Off Limits 

The Meta brand's largest campaign reassures users about personal messages

WhatsApp is seeking to assuage users’ concerns about privacy in its largest marketing campaign to date.

“Not Even WhatsApp,” created by agency West BBDO, makes a bold statement to the Meta-owned messaging platform’s over 3 billion monthly users worldwide: no one, not even WhatsApp itself, can see or hear your personal messages.

The campaign, kicking off today (May 19), comes after WhatsApp reassured users last month about Meta’s new generative AI function on the platform, saying “personal messages with friends and family are off limits” and “remain end-to-end encrypted.” Meta has faced scrutiny multiple times over the years for various privacy concerns.

Headshot of Brittaney Kiefer

Brittaney Kiefer

Brittaney is Adweek's creative editor based in London.